{"id":931,"date":"2026-08-14T10:43:01","date_gmt":"2026-08-14T08:43:01","guid":{"rendered":"https:\/\/martinriecken.de\/?p=931"},"modified":"2026-08-14T10:47:57","modified_gmt":"2026-08-14T08:47:57","slug":"betroffene-im-mittelpunkt","status":"publish","type":"post","link":"https:\/\/martinriecken.de\/en\/betroffene-im-mittelpunkt\/","title":{"rendered":"Must read: Put those affected in the focus"},"content":{"rendered":"\n

When was the last time the author of a book wrote a handwritten note to you on the first page of a book? In my case, it was from my esteemed peer, Christian Gartmann<\/strong><\/a>, who took the effort to conduct dozens of conversations and interviews with experts and victims and compiled everything he learned into one remarkable book, “Krisenmanagement \u2013 neu fokussiert” (so far, in German only).<\/p>\n\n\n\n

\ud835\udde7\ud835\uddf5\ud835\uddf2 \ud835\uddf8\ud835\uddf2\ud835\ude06 \ud835\ude01\ud835\uddf5\ud835\uddf2\ud835\uddfa\ud835\uddf2: \ud835\udde3\ud835\ude02\ud835\ude01 \ud835\ude01\ud835\uddf5\ud835\uddfc\ud835\ude00\ud835\uddf2 \ud835\uddee\ud835\uddf3\ud835\uddf3\ud835\uddf2\ud835\uddf0\ud835\ude01\ud835\uddf2\ud835\uddf1 \ud835\uddf6\ud835\uddfb\ud835\ude01\ud835\uddfc \ud835\ude01\ud835\uddf5\ud835\uddf2 \ud835\uddf0\ud835\uddf2\ud835\uddfb\ud835\ude01\ud835\uddff\ud835\uddf2 \ud835\uddfc\ud835\uddf3 \ud835\uddee\ud835\uddfb\ud835\ude06 \ud835\uddf0\ud835\uddff\ud835\uddf6\ud835\ude00\ud835\uddf6\ud835\ude00 \ud835\uddf2\ud835\uddf3\ud835\uddf3\ud835\uddfc\ud835\uddff\ud835\ude01 \u2013 \ud835\ude04\ud835\uddf5\ud835\uddf2\ud835\ude01\ud835\uddf5\ud835\uddf2\ud835\uddff \ud835\uddf6\ud835\ude01’\ud835\ude00 \ud835\ude00\ud835\ude01\ud835\uddff\ud835\uddee\ud835\ude01\ud835\uddf2\ud835\uddf4\ud835\ude06, \ud835\uddf0\ud835\uddfc\ud835\uddfa\ud835\uddfa\ud835\ude02\ud835\uddfb\ud835\uddf6\ud835\uddf0\ud835\uddee\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb, \ud835\uddff\ud835\uddf2\ud835\ude00\ud835\uddfd\ud835\uddfc\ud835\uddfb\ud835\ude00\ud835\uddf2, \ud835\ude01\ud835\uddf2\ud835\uddf0\ud835\uddf5\ud835\uddfb\ud835\uddfc\ud835\uddf9\ud835\uddfc\ud835\uddf4\ud835\ude06, \ud835\uddfc\ud835\uddff \ud835\uddf2\ud835\ude03\ud835\uddf2\ud835\uddfb \ud835\uddf9\ud835\uddf6\ud835\ude01\ud835\uddf6\ud835\uddf4\ud835\uddee\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb. \ud835\uddd5\ud835\uddf2\ud835\uddf0\ud835\uddee\ud835\ude02\ud835\ude00\ud835\uddf2 \ud835\uddee\ud835\uddfb\ud835\ude06 \ud835\uddf0\ud835\uddff\ud835\uddf6\ud835\ude00\ud835\uddf6\ud835\ude00 \ud835\uddff\ud835\uddf2\ud835\ude00\ud835\uddfd\ud835\uddfc\ud835\uddfb\ud835\ude00\ud835\uddf2 \ud835\ude04\ud835\uddf6\ud835\uddf9\ud835\uddf9 \ud835\uddf6\ud835\uddfb\ud835\uddf2\ud835\ude03\ud835\uddf6\ud835\ude01\ud835\uddee\ud835\uddef\ud835\uddf9\ud835\ude06 \ud835\uddf3\ud835\uddee\ud835\uddf9\ud835\uddf9 \ud835\ude00\ud835\uddf5\ud835\uddfc\ud835\uddff\ud835\ude01 \ud835\uddf6\ud835\uddf3 \ud835\ude06\ud835\uddfc\ud835\ude02 \ud835\uddfb\ud835\uddf2\ud835\uddf4\ud835\uddf9\ud835\uddf2\ud835\uddf0\ud835\ude01 \ud835\ude01\ud835\uddf5\ud835\uddf2 \ud835\ude03\ud835\uddf6\ud835\uddf0\ud835\ude01\ud835\uddf6\ud835\uddfa\ud835\ude00’ \ud835\uddfd\ud835\uddf2\ud835\uddff\ud835\ude00\ud835\uddfd\ud835\uddf2\ud835\uddf0\ud835\ude01\ud835\uddf6\ud835\ude03\ud835\uddf2.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Many books have been written on crises; here is one that I truly recommend. If you are considering buying only one book on the subject this year, this is my recommendation.<\/p>\n\n\n\n

\n
Zum Verlag\u2026<\/a><\/div>\n<\/div>\n\n\n\n

It was a pleasure to have an exchange with \ud835\uddd6\ud835\uddf5\ud835\uddff\ud835\uddf6\ud835\ude00\ud835\ude01\ud835\uddf6\ud835\uddee\ud835\uddfb, share my insights from 25 years in aviation, travel and tourism and contribute to the value of this book. Being featured in chapter 13 ( \ud83d\ude31 ) of this book is just a fine irony for someone who experienced most crises and incidents in his life neither on Fridays nor on the 13th of the month \ud83d\udd2e \u2026 \ud83d\ude09<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Many books have been written on crises; here is one that I truly recommend. 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